Ditech Home Mortgage Loans

My husband and I contacted Ditech.com to take advantage of a lower mortgage rate and were quickly approved. That’s when our horrible journey began and has been continuing for the past six weeks. Signings were scheduled again and again and then cancelled because paperwork was not sent.

When we finally sat down to sign, the additional costs were over $1,000.00 more then we were told by the loan officer. We decided to wait to sign until the necessary changes were made and after repeated unanswered calls to the loan officer and his supervisor, were finally scheduled another signing date - which was cancelled due to lack of papers.

Calls to the loan agent and his supervisor were unanswered until recently when we were informed that the papers had been sent to the wrong address but had been finally sent to the notary. The loan officer informed me that in order to refund the $500.00 lock-in fee, he would need to cite that my loan had been refused.

I refused to comply with that and am now going to sign the papers and seek recourse later as we are leaving for a vacation and are nervous about this situation. When you work with ditech.com, you end up stuck with little alternative.

I plan to seek legal advice and am also filing a report to the state consumer affairs department. I can’t imagine how many people have been rooked by this company and it’s practices but have been told recently that many people are getting into the loan business as “officers” to make fast money.

I feel foolish that I did not check this site before starting up the process. As I told the “loan officer”, “Shame on you for your lack of ethics!” If you are considering ditech.com - run!  All my friends and family told me to go with LendingTree and I regret ignoring them. We have never had any sort of experience like this before and hope that we can prevent even one family from going through this.