Comments on: Office Depot Office Supply Stores http://www.reviewimo.com/2007/05/31/office-depot-complaint/ My Review, In My Opinion Tue, 06 Jan 2009 06:04:13 +0000 http://wordpress.org/?v=2.2 By: mike_0616 http://www.reviewimo.com/2007/05/31/office-depot-complaint/#comment-50 mike_0616 Thu, 31 May 2007 20:01:36 +0000 http://www.reviewimo.com/2007/05/31/office-depot-complaint/#comment-50 <p>Just how does a company this BAD stay in business? </p> <p>Order placed @ 7 AM on 4/16. Showed FREE Overnight FedEx delivery on web-site. When email verification rec'd, showed delivery for 4/20, thought not next day, but OK, would be here soon enough. Bad assumption, on my part. </p> <p>Was out of town and came back late on Tuesday, 4/24. Called morning of 4/25 to trace item. Wrong again, they had not scheduled for delivery OUT of their warehouse until 4/27 (also, person who answered at call center could hardly speak English.) </p> <p>Checked emails, and nope, they had NOT notified me of the change of date of shipping. </p> <p>Sent a complaint on their web-site, but after the SCAMS they run on their rebates (have an issue with one now), doubt they will do anything about it, other than ignore it. Will boycott this company in total from now on, OfficeMax, Staples, etc. do too good a job and wish I had gotten out to shop now, instead of ordering a camera they didn't have in stock, they showed me!</p> Just how does a company this BAD stay in business?

Order placed @ 7 AM on 4/16. Showed FREE Overnight FedEx delivery on web-site. When email verification rec’d, showed delivery for 4/20, thought not next day, but OK, would be here soon enough. Bad assumption, on my part.

Was out of town and came back late on Tuesday, 4/24. Called morning of 4/25 to trace item. Wrong again, they had not scheduled for delivery OUT of their warehouse until 4/27 (also, person who answered at call center could hardly speak English.)

Checked emails, and nope, they had NOT notified me of the change of date of shipping.

Sent a complaint on their web-site, but after the SCAMS they run on their rebates (have an issue with one now), doubt they will do anything about it, other than ignore it. Will boycott this company in total from now on, OfficeMax, Staples, etc. do too good a job and wish I had gotten out to shop now, instead of ordering a camera they didn’t have in stock, they showed me!

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