May 12, 2008
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I have been using Blockbuster Online for 2 years now and I mainly rent older TV shows and movies from them. But, I’ve had a number of aggravating problems with their service, too many to mention, and lately it only gets worse. They “claim” to ship Monday through Friday but for a few months now they have NOT shipped me any discs on Mondays. This means they only ship 4 days a week! I can return a disc to the local Blockbuster store (where they scan it in and Blockbuster Online then knows I’ve returned the disc) on a Friday night or the weekend and guess what… I have to wait until Tuesday (and even a Wednesday one time) before they will ship another disc out to me! Which I will usually receive near the weekend, so I return it on the weekend (or Friday) and go through the whole delayed process again. I’ve written them (more than once) about the “no Mondays” issue and they say that they “ship M-F” and they make up some other lame excuse which is pure bull. I believe they purposely delay me so that they can send out less discs per month. I’m lucky to get 4 a month at this rate (I’m on the one-disc-at-a-time plan). I’ve never tried Netflix before, because I’ve heard about their bad practice of throttling, but I feel BBO is doing the same thing to me now. It may be time for me to dump “Crockbuster”.
If you have any experience with Blockbuster Online or Netflix, or any other similar service, please leave a comment.
Tag: blockbuster